Privacy Policy

Last updated: August 25, 2026

This Privacy Policy explains how InstallX (“InstallX,” “we,” “us”) collects, uses, and protects personal information when you use our website and contact us. By using this website or submitting a form, you agree to the practices described here.

1. Information we collect

We only collect the information you choose to provide through our forms:

• Customer support & feedback: your name, email address, order number (optional), subject, and message.
• Partner inquiries: your name, company name, work email address, and message.
• Feedback survey: a satisfaction rating, selected tags, and any comments you enter.

We do not collect payment information, government identifiers (such as Social Security numbers), or biometric data through this website.

2. How we use your information

• To respond to your inquiry, request, or feedback.
• To coordinate delivery, installation, and related services you ask about.
• To improve our services and customer experience.

We do not sell your personal information, and we do not use it for third-party advertising.

3. Cookies and tracking

This website uses only the cookies and local storage necessary for the site to function (for example, remembering a preview access session). We do not use third-party advertising or analytics trackers.

4. How your information is stored and protected

Submissions are stored securely in our managed database provider and are accessible only to authorized InstallX personnel. Access is restricted, transmissions are encrypted (HTTPS), and access records are kept. We retain inquiries only as long as needed to respond and to meet operational or legal requirements.

5. Sharing with third parties

We share personal information only where necessary to operate the service — for example, with the infrastructure providers that host our website and database — or where required by law. These providers process data on our behalf under their own security obligations.

6. Your choices and rights

You may request access to, correction of, or deletion of the personal information you have submitted. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, please reach us through our Contact page.

7. Children’s privacy

This website is intended for business and adult use. We do not knowingly collect personal information from children.

8. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.